Privacy Policy

This Privacy Policy explains how Coglight ("we", "our", "the workshop") collects, uses, and looks after personal information provided through this website. We take the privacy of our clients seriously and handle all personal data with care.

1. Who we are

Coglight is a watch repair and restoration workshop located at 36/2 Thalang Road, Talat Yai, Phuket 83000, Thailand. We can be contacted by telephone on +66 53 217 6094 or by email at [email protected].

2. Information we collect

We collect personal information only when you choose to provide it. This typically includes:

• Your name
• Your email address
• Your telephone number (if provided)
• Details about your watch and the service you are enquiring about
• Any other information you choose to include in a message to us

We do not collect sensitive personal data and we do not ask for financial information through this website.

3. How we use your information

Information you send to us is used solely to respond to your enquiry and, where a job proceeds, to manage the care and return of your watch. Specifically, we use your details to:

• Reply to your message or enquiry
• Confirm receipt of a watch, agree a service scope, and arrange collection or return
• Prepare service documentation that accompanies the returned piece
• Contact you during a job if an unexpected finding requires your input

We do not use your information for marketing purposes or share it with third parties for commercial gain.

4. Legal basis for processing (PDPA)

Thailand's Personal Data Protection Act B.E. 2562 (PDPA) applies to the personal data of individuals in Thailand. We process your data on the following bases:

• Contractual necessity — where processing is required to carry out a service you have requested
• Legitimate interest — where we have a reasonable and proportionate business reason to retain records relating to work carried out
• Consent — where you have submitted a contact form or message to us voluntarily

5. How we store your data

Contact enquiries and job-related records are stored on secure systems accessible only to workshop staff. We retain service records for a reasonable period to allow follow-up questions about completed work. Enquiries that do not result in a job are held briefly and then removed.

We do not transfer personal data outside Thailand except where strictly necessary for correspondence (for example, where a client contacts us from overseas).

6. Cookies and website analytics

This website may use cookies for basic functionality and, where you have consented, for analytics purposes. A cookie notice is displayed on your first visit. You may withdraw consent to non-essential cookies at any time by adjusting your browser settings or contacting us directly. For full details, see our Cookie Policy.

7. Your rights

Under the PDPA and applicable data protection law, you have the right to:

• Request access to personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Request deletion of your personal data, subject to our legitimate retention needs
• Object to processing based on legitimate interest
• Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand

To exercise any of these rights, please contact us at [email protected] or by telephone. We will respond within a reasonable time and in any event within 30 days.

8. Third-party links

This website may contain links to external sites (for example, map services). We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing any personal information.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after changes are published constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this policy or how we handle your data, please contact us:

• Post: Coglight, 36/2 Thalang Road, Talat Yai, Phuket 83000, Thailand
• Telephone: +66 53 217 6094
• Email: [email protected]